Client Portal | Relax & Renew RMT

Welcome back

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Client Dashboard

Welcome back

Everything you need for booking and membership is right here.

Welcome back

Review your next session and rebook in a couple taps.

Upcoming

Scheduled appointments

Membership

Checking status

Loyalty

0/20

Progress this cycle

Rewards

Available to redeem

Upcoming

Scheduled appointments

Membership

50% bonus: —

Location

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Service address

Total Treatments

0 hours of therapy

Upcoming Appointments

Next Appointment

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Starts in

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Book Appointment

We use your saved client profile. No typing required.

Profile data is missing

We could not find a saved address (and/or city/postal code) for your portal account. Because this is a mobile service, we cannot load availability without it. Please update your address details in your Profile tab, then return to booking.

Loyalty Redemption Active

Loyalty Appointment reserved

Your reserved loyalty reward is now locked to a 60 minute Loyalty Appointment. Choose a date and time to continue.

Reward

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Treatment

Loyalty Appointment

Reservation

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Select Treatment

Choose Date

Pick Time

Step 1

Select Treatment

Choose a treatment and duration to load availability.

Participants

Preferred therapist

Therapist 1

Therapist 2

Our Availability

Professional, Registered Mobile Massage Therapy

Select a treatment above to view availability

Checking Availability...

AvailableOpen

SelectedPicked

Sun

Mon

Tue

Wed

Thu

Fri

Sat

🔆 Alternative Available This time is available with another qualified therapist.

Waitlist This time is occupied by another appointment. Join the waitlist and we’ll contact you if it becomes available.

Request Booking This time is outside the therapist’s current availability. It books only if the therapist accepts.

Travel Fee A travel fee applies to this exact therapist and time based on the surrounding drive route.

Simultaneous Two therapists have overlapping availability. Exact travel eligibility is confirmed after selecting the date.

Simultaneous Request No two therapists currently overlap. Submit a request so eligible therapists can coordinate this time.

Select a date to see available times.

Step 2

Select a Time

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No immediate openings

Choose an alternate booking option.

Step 3

Confirm

We will confirm your booking and send your confirmation automatically.

Client

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Second Person

Their confirmation will be sent separately.

Group Details

Participants

Each attendee needs a unique email for intake and confirmation.

Booking

Select a treatment

Select a date and time

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Parking *

Membership Bonus

Would you like to use your eligible legacy membership credit?

We recommend only using this once you are out of credits for the month. Only available for 60 min treatments. *1 per lifetime.

Booking Benefit

Choose how you want this booking applied.

Use Membership Use Birthday Offer Use Package Use Returning Offer Book Normally

Travel Fee

$0.00

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Membership Booking

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Package Booking

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Birthday Offer

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Returning Offer

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Loyalty Reward

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Action Required

Outside Our Standard Travel Range

Card On File (No-Show Protection)

Required for cancellation and no-show protection. You are not charged when you submit this request. After your treatment, you may pay with any method you choose—the saved card does not have to be used.

Postal Code

Encrypted by Stripe PCI-compliant processing

Card details are sent directly to Stripe through its secure card field. Relax & Renew never sees or stores your full card number or security code.

Active members avoid travel fees for eligible appointments when therapist drive time is under 45 minutes from their home base.

Need to update your address or profile details? Go here.

Loyalty Rewards

Your Progress

Earn loyalty rewards every 20 completed treatments and redeem them directly in the portal.

Loyalty by therapist

Choose your therapist

Treatments and rewards stay with the therapist who provided them.

Reserved Reward

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Milestones

20-treatment reward cycle

Watch each milestone light up as you move through your current cycle, then redeem directly from the badge below it.

Member Loyalty Booking

Loyalty redemptions are separate from membership credits. Redeeming this reward will not use one of your membership credits. It is booked as a separate standard-price appointment, and the loyalty reward is applied to that appointment. Top-ups are still available upon request.

Current Cycle

0 / 20

Cycle 1

Next Reward

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Lifetime Treatments

Rewards Ready

Rewards will appear here as you reach each milestone.

Reward History

Earned Milestones

Membership

View and manage your membership details.

Checking membership status...

No Active Membership

You don't currently have an active membership. Join today to unlock member pricing, priority waitlist placement, and simpler repeat booking.

View Membership Options

Current Plan

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Active

Next Renewal

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Credits Remaining

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Commitment End

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Member Since

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50% Bonus Credit

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50% Bonus Credit (1 per lifetime)

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Manage Your Membership

Manage cancellation in Stripe Portal.

Need help? Contact us at info@relaxandrenew.ca

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Package

View your prepaid treatment package details.

Checking package status...

No Prepaid Package On File

Prepaid treatment packages are not currently offered for purchase. Any previously purchased credits remain available here according to their original terms.

Current Package

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Active

Purchase Date

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Package Price

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Starting Credits

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Credits Remaining

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Birthday Booking Active

Birthday Treatment reserved

Your birthday offer is locked to Birthday Treatment 60 min. Choose any date and time while your birthday offer is active to continue.

Offer

15% Off

Treatment

Birthday Treatment 60 min

Available Until

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Unable to Load Package

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Billing

Billing is managed securely on Stripe.

Manage on Stripe Portal

Update your payment method and billing details on the Stripe-hosted customer portal.

Manage on Stripe Portal

Open Stripe Portal

If the portal doesn’t open, please allow popups for this site or try again.

Membership Details

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Next Renewal

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Commitment End

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Credits Remaining

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Member Since

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50% Bonus Credit

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Membership cancellation options will appear when available.

No Active Membership

Membership details and cancellation options will appear here when an active membership is detected.

Session History

Feedback

Enjoyed your session?

We’d really appreciate a quick review — it helps a lot.

Leave a Google Review

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No completed sessions yet

Your completed appointments will appear here.

Your Profile

Review and update your personal details, contact info, and service address.

Profile updates

Save your changes and we’ll sync your profile details.

Personal details

Who you are

Full name

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First name

Last name

Contact

How we reach you

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Phone

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Phone

Service address

Where we come to you

Street

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City

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Postal code

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Street

City

Postal code

Tip: This address is used for travel validation and availability buffers.

Experience an error or bug? Please report it so we can investigate.